CANCELLATION / RESCHEDULING
We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text or email. Please honor your appointment, if you must cancel or reschedule please do so at least 24-Hours * before your appointment time to avoid a cancellation fee. If cancelling/rescheduling for 2 or more people, please do so at least 24 hours before the scheduled appointment time to avoid a cancellation fee.
A 50% holding deposit is required to hold appointments. If you choose not to pay the holding deposit, we will not hold your appointment time or date. Holding deposit is non refundable but transferable for appointment that is cancelled less than 24 - hours before the appointment time.
No-shows will be billed for the full (100%) amount for the appointment.
Clients who have no-showed for appointments will be asked to prepay/pay towards their visit when booking future appointments.
All appointment cancellations must be made & confirmed via telephone. Appointment cancellations through text or email are welcomed.
We ask that our clients are on time for their appointments to ensure sufficient time for service.
While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.
Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the time of the next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.
We accept Cash and all major credit cards.
Gratuities are accepted.